Rimsys Sub-Processors
Updated on January 21, 2025
This Rimsys Sub-Processors Page is incorporated into the DPA and Agreement. This page explains how Rimsys engages with Sub-Processors.
To help Rimsys deliver the Subscription Service, we engage Sub-Processors to support our infrastructure. By agreeing to the, you agree all of these Sub-Processors may have access to Customer Data.
Sub-Processor | Purpose | Applicable Service | Location | URL |
|---|---|---|---|---|
Amazon Web Services (AWS) | Hosting & Infrastructure | On-demand cloud computing platforms and APIs |
Refer here. | |
Microsoft | Email & Productivity | Communications, storage, and documentation | Refer here. | |
Freshworks | Ticket and Service Management | Customer support processes |
| |
Atlassian | Ticket and Service Management | Project management, issue tracking, release management. | Refer here. | |
Pendo | Customer Experience | Usage analytics | Refer here. | |
Gong | Customer Experience | Gong to manage relationships with clients and prospects. | Refer here. | |
Hubspot | Customer Experience | Products for inbound marketing, sales, and customer experience. |
Refer here. | |
Google (Apigee) | API Management | Authentication and API monitoring |
Refer here. |
Updates to this page
Due to the nature of our global business and our ongoing efforts to delight our customers, our business needs and services providers may change from time to time. For example, we may deprecate a service provider to consolidate and minimize our use of service providers. Similarly, we may add a service provider if we believe that doing so will enhance our ability to deliver our Subscription Service.For more information on Rimsys’s privacy practices, please visit our Privacy Policy.